During the maternity clinical I had experienced patient teaching moment. However, there was a specific experience in which my assigned patient had just delivered her first child and waiting for teaching about car seat safety before her discharge. My assigned nurse was unavailable to do the teaching at that moment. In an Attempt to help with the patient teaching and discharge I gathered the required paperwork for my patient to read; so that when the nurse became available the patient would have already familiarized herself with some of the information. In doing this, I elicited to help of another nurse, which ended up being a mistake. That nurse proceeded to my patients ' room, where she rushed through the car seat safety teaching. The clients …show more content…
They found that communication failure was a latent cause, which influenced patient safety in the hospital and is a large contributor to adverse clinical outcomes. Ineffective communication can also lead to the patient 's misunderstanding of instructions because of inadequate question-and answer opportunity. Communication is an important part of quality nursing care and predominantly influences patient and resident satisfaction; it is a core element of nursing care, a fundamentally required nursing skill (Fleischer et al., 2009). The nurse plays an important role in coordinating care for the client by integrating the management and delivery of treatment, encouraging health promotion and improving quality of service being provided by taking into consideration the client, client 's family and other health care workers. Nurses can communicate well with patients when they use a patient centered approach, which supports the active involvement of patients and their families. This will prevent harm while reducing negative outcomes of readmission, mortality and …show more content…
She did not give simple and direct information or demonstration. The nurse should have evaluated the impact of the teaching for positive quality indicators, such as the patient being able to place and remove her child from the car seat safely. Teamwork is key in providing adequate safety and quality of care for all patients. When we work together effectively as a team the result is greater than working alone. Evidence-Based Practice The nurse did not check the patients ' car seat to see if it was within guidelines based on current evidence. The nurse should have asked the patient if she had any questions. This would have aided in developing a rapport with the patient. Quality Improvement During this teaching it is essential to assess its effectiveness as a measure of the outcome. The nurse should have discussed the patients ' values in contribution to the patient care experience in the care setting. She should have communicated with the clients ' nurse, with moving from one nurse to another to prevent errors and improve quality of care. Safety and
For example, she diagnosed with type I diabetes. When the nurse teached her about the disease, how to control the blood sugar and administered the insulin properly. The nurse told her mom to supervise
Communication in the operating room is very important. If surgeons and nurses are not communicating effectively it can directly affect the quality of patient care and safety. In 1999, the Institute of Medicine (IOM) issued a report, To Err is Human: Building a Safer Health System, which estimated the fifth leading cause of death in hospitals in the United States was due to health care errors (Mason, Gardner, Outlaw, Freida, 2016). To help reduce these errors, effective communication needs to be exercised throughout health care.
Finally, it will explain the importance of ethics in communication and how patient safety is influenced by good or bad team communication. The first method of communication is mutual respect. The patient and clinician have a partnership based on trust. The patient has respect for the clinician 's experience and the clinician has respect for the patient 's wishes, needs, concerns and builds on past experience to meet immediate needs. (Paget, 2011).
Objective One During my clinical day three, I demonstrated entry-level competence in professional nursing practice in caring for patients with multiple and/or complex unmet human needs. I addressed safety needs, safety in medication administration, effective communication, and surveillance for my patients. First, I addressed safety needs my ensuring the appropriate safety measures were implemented for the patients. Some of the safety measures included, wearing non-skid socks, wearing a yellow armband which indicated fall risk, keeping the bed in lowest position, two side rails up, bed locked, and the call light within reach.
To resolve all these issues at hand, Nurse Witte should first emphatically resolve any and all communication hindrances between the physicians and the rest of the health care staff. This could be done in a collaborative effort amongst all colleagues through means of a work-group meeting, or even a facility driven in-service. This method of communication should be done in a peer to peer methodology as that would ensure a common knowledge base of what’s going on in general. In Nurse Witte’s case, the overall message should be concisely presented as a break-down and intentional neglect
It in fact just caused more problems. It is thought that nurse who made a mistake could actually be more careful in the future than one who
As the nurse manager has been trying to implement this change for quite some time now it will likely be challenging to create a sense of urgency, the staff may be desensitized to hearing the message at this point. Furthermore, it appears from your description that the nurse manager has not been able to successfully empower the staff and fully implement change (S. Rothacker-Peyton, personal communication, July 22, 2017). Does she lack credibility with her staff? If so, a strong guiding team as described by Middaugh (2017) will be even more important.
The staff nurse followed all protocols defined by the hospital. When Monroe arrived at the hospital there was no apparent emergency. Moreover, the nurse went above and beyond to provide for her, she gave Monroe information where to get OB services and even offered an ambulance
In the leadership in care delivery course, we were assigned to a hospital to perform clinical hours and provide care to four patients. Additionally, the purpose of this paper is to explain and provide examples on how our patient care included the concepts of Quality and Safety Education for Nursing (QSEN) competencies, delegation, handoff reporting, and a reflection of the clinical experience. Quality and Safety Education for Nursing (QSEN) Competencies QSEN consists of six competencies: patient centered care, quality improvement, teamwork and collaboration, safety, informatics, and evidence based practice. To provide patient-centered care, I had to educate the patient when administering medications on why the patient was taking the medication and side effects. Care had to be individualized with each patient and it included providing respect with his or her decisions in their care.
An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment
When the communication link between doctors and nurses is irrefutably diminished the quality of patient care is
For instance, the primary nurse and the student nurse started the shift with the patient in a professional, compassionate, and caring relationship and the day was going smooth and peaceful way. However, when the maximum help needed during the care, the nurses neglect and miss one part of care and the incident happened. Overall, the conclusive result brought the negative outcome of the
Nurses’ Role in Quality and Safety Issue in Healthcare The Quality and Safety Education for Nurses project addresses the challenge of preparing future nurses with the knowledge, skills, and attitudes (KSAs) necessary to continuously improve the quality and safety of the healthcare systems within which they work (QSEN Institute, 2013). However, patient and healthcare safety is one of the major issues that are encounter in the health care system. According to an article, “Quality and Safety issue in health care are problems that are causing poor outcomes in high-risk inpatient environments, including surgery, perinatal care, and the emergency department” (Croskerry, 2008). There are a lot of quality and safety issues in the healthcare system.
The communication between nurse and patient is one of the basic principles in nursing care and is of the important strategies for improving the quality of care(1).communication level between nurses and patient is one of main patient experience(2). Several studies have identified communication as a pre-requisite for revealing patient symptoms, concerns, and issues, and thereby an important skill to obey of the treatment, diagnostic, health promotion, and rehabilitation programs(3-5). Considering the importance of good communication in care, significant issues such as lack of information, inappropriate information and lack of accountability are still reported in patient satisfaction surveys.(6)One of the most important issues in improving the
The feeling of not doing something wrong with the patient and not keeping their life at risk was very satisfactory for me. The only disappointment I had was not having enough authorities in my hands to help her in all the manners. Limitation of authority was the biggest drawback for me in this situation. Lack of sufficient knowledge was another issue I had to cope with this kind of situation. I felt bad that, if I had enough knowledge of the nurse then result of the task I had performed would have been way too