Communication Is Key.
In the medical field I believe there may be a common misconception that taking care of an illness is taking care of a patient. When a patient gets sick it is not only the illness the caregiver needs to handle. Patient care, in most hospitals if not all, is the number one priority. This is stressed so heavily because an adequate patient caregiver communication is the key to positive treatment and results. Communication About Health: Current Issues and Perspectives, it explains in the cases where health professionals and patients do not see eye to eyes various negative outcomes come into place; treatment failures, frustrations, wasted time, avoidable expenses, loss of professional permutation or privileges, and there is
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In our interview Sissy explained to me the various ways her providers have excelled in every expectation she could ever have and then a few ways they have disappointed her.
There are two voices you can express to a patient about any situation. Voice of Lifeworld and Voice of Medicine; According to the text Communication About Health: Current Issues and Perspectives, Voice of Lifeworld can be defined as “primarily concerned with health and illness as they relate to everyday experiences” (DuPré, 2016, p. 73). Voice of Lifeworld focuses on feelings rather than evidence. Those who use this voice tend to be more concerned with wanting to know how their condition affects them. They listen to the patients and believe they know they are sick due to how they feel. it was shown that the voice of lifeworld was effective. Voice of Lifeworld is more oriented to feeling and context. There is a deeper sense of compassion and understanding for the patient. The patients do not feel like just a case to them instead the feel humanized. Voice of Lifeworld also puts the illness into their terms. Most of the times the patient doesn’t understand exactly what the illness is, the medical side is unknown to them. Although, what
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Patients need attention. Patients want doctors to take them seriously, to like them, to listen, and to acknowledge their emotions. When you give the patient attention it makes them feel validated and taking their concerns not consideration. The attention the caregivers provide helps build patient relationships. In my interview, sissy explained that the attention she got made her feel validated, her concerns were listened to and she was felt as if she were in good hands (S. Johnson, personal communication, February 5th, 2018). In addition to giving attention, from the patient’s perspective moderation is key. Patients do not want a dominate nor do they want a passive doctor. Most patients want a doctor that is a happy medium. A doctor that is too dominate can be perceived as aggressive and dismissive. Whereas a doctor that is too passive, this can be perceived as unknowledgeable. A balance between these two doctors would be caring yet confident in their decision. This is the type of doctor that patients want. Information makes an appearance in patient satisfaction. Patients like to know what is going on and what to expect. This is something that the patient is going through personally, giving them clear and precise information that does not conflict the other aids in their satisfaction. Going through any condition can be a little nerve racking. Patients tend to feel out of control when they do not have
This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.
Although the patients were all in the same stage physically, their mental status greatly differed between each of them. One of the most influential patients was, Jeff. He approached death differently than the other patients; he wasn’t scared or worried, but happy with the live he lived. He didn’t want to pursue any extra unnecessary treatment that would have decreased his quality of life. Sometimes people get so caught up in the treatment and searching for miracles that they forget how painful the side effects of treatment can be and how the pain can shorten their life.
Anderson, Helms and Kelly (2004) wrote, “Communication underlies all of case management.” Case managers take a holistic, multidisciplinary approach to meet patients’ needs. This requires
When a patient is told they have a disease, they are shocked. Some patients worry that they may die, and others feel numb or confused about it. They may have a hard time realizing that their disease could be fatal. “When he asked if she was okay, her eyes welled with tears and she said, “Like I’m always telling my brothers, if you gonna go into history, you can’t do it with a hate attitude. You got to remember, times was different” (Skloot 276).
The patients I have worked with have become my greatest teachers. I can’t sit down and flip to a chapter in a textbook that would teach me how to listen to a patient and let their unique history paint the picture of their present illness. A physician that I shadowed told me something that has since resonated with me. She told me how every patient has a story, and you always need to listen carefully because these stories aren’t pointless, they often can lead to your diagnosis. I personally believe the most important member of the care team is the patient; without communicating with the patient there is no chance to obtain crucial insight as to the illness that is presented to you.
Communication is essential to all nursing roles. The role of communicator, nurses identify client problems and then communicate these verbally or in writing to other members of the health team (Rnpedia.com, 2017). Excellence of a nurse’s communication is an important factor in nursing
I am able to offer patients information, resources, and helpful advice based on my experiences and the experiences of others in order to assist them in making well-informed healthcare decisions. I inform them of their condition, available options for treatment, and available support services so they are empowered to take an active role in their own care and recovery. I contribute to their overall understanding and give them the resources they need to advocate for themselves by supplying them with this peer-based knowledge. As a peer advocate, I also help to open up channels of communication between patients and medical staff. In order to make sure that their voices are heard and respected, I assist patients in expressing their worries, inquiries, and preferences.
I actively engage in open and respectful communication, ensuring that their voices are heard and their perspectives are valued. I take the time to understand their unique needs, preferences, and goals, and involve them in decision-making processes regarding their care. By working in partnership with patients and their families, I foster a sense of ownership and shared responsibility, ultimately leading to more patient-centered care. Furthermore, I collaborate closely
There is a lot of technical and clinical information that the one will need as a nurse: critical thinking and communication skills, patient assessment skills, understanding disease management protocols and development of care plans (just to name a few), most of which is only obtainable through college or technical school and on the job experience. Respect for the patient, the patient’s support system, as well as, respect for yourself is another essential trait necessary to be a successful registered nurse. If patients are sick or worrying about what might be wrong with them, they are going to understandably be anxious or upset (and probably both). Part of practicing compassion as a nurse is recognizing situations like this – and so many more – and striving to help patients maintain their dignity through it all. This requires honest and straightforward communication.
1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.
Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having
According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.
An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment
Interviewing families provides the nurse with information that can help the patient and their family manage chronic illness. By asking the family questions, the nurse can gain an increased understanding and appreciation of the illness impact on the family and the family’s concerns and hopefully help soften suffering and encourage hope and healing (Wright & Leahey, 2013). Following the conclusion of the interview, the nurse can assess the success of the interview and look for opportunities to improve the next family interaction. This is the fifth installment of the family assessment of two sisters, J.A. and R.C. This final paper will discuss the personal and professional impact that this family interview process had on the interviewer and discuss any opportunities that may have been conducted differently.
For communicating in this situation I should promote active listening and open questioning. This should help me to find out as much information as possible which should lead to a more thorough conclusion. Also clear and concise interaction with other professionals like the multi-disciplinary team is highly important. To solve a lot of problems that may arise when caring I will need to show assertiveness and good advocacy skills.