Good communication skills are vital for people who work in a health and social sector as it helps them to be able to develop positive relationships with people using services and their families and friends so that they an understand and meet the users needs which are required this can only be done if the person working in the sector is confident with their communication skills. This also helps develop positive relationships with work colleagues and other professionals. Sharing information with people using the services like reporting on the work they do with people so providing and receiving information. Workplace communication is very important to different companies because it allows the company to be productive and operate effectively.
It is good to have effective communication within the adult social care setting as communication is used every day. It is used to encourage our services users to perform tasks, either verbally or physically. It is used to document what has been done ready for the next worker to take over. It allows us to work as a team. It allows us to provide a good service to the best of our ability.
• Assess the role of 4 aspects taken from the scenario (i.e. one to one communication/ cultural differences etc). Explain why communication is so important and how this may impact on effective communication and interpersonal interaction at Happy Valley Special School. Make sure that you make links to theories of communication.
DESCRIPTION In week five we learnt about communication channels, it means the mode of communication people use to communicate in an organisation in order to perform tasks. INTERPRETE It is important to choose the correct form of communication when dealing with employees because communication develop good relationship among people without misunderstanding .When communicating we need to choose the right channel to communicate for example using electronic ,face to face communication ,written communication ( Samson & Daft 2015).By coming up with effective communication I will need to identify how choose wisely to avoid misunderstanding among ourselves.
Usually a worker will need communication skills for their job. In general a person will listen for thirty-three percent and will talk for twenty-five percent through their day on the job (Wardy). Communication is a very a very important aspect of. It is needed to work well with your peers and to meet the needs of others. People will use communication for almost everything in the work place.
Communication is very key and important in any organization as it facilitates a proper relationship between employees of a firm. There are certain factors that can distort effective communication in a firm and some of these factors are, filtering, selective perception, information overload, emotions, language, silence communication apprehension and lying. Also, keep in mind that cross-cross cultural factors clearly create the potential for increased communication problems. These factors should be looked at and addressed in the firm to increase the level of effective communication. Effective communication increased employee effectiveness; both individually and as a team.
1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.
Task 1 Explore how communication skills are used in health and social care (L01) A1. Explain both incident in terms of humanistic, behaviourist and cognitive theories of communication. Humanistic theory is reflect in each individual as unique and is base on personal central approach which is putting the client at the first place in order to meet their needs effectively. Humanistic does not allow carer workers to label or pratronise the client, although humanistic enables to follow the principles of care in order to maintain dignity, respect, promoting choice and independence, respecting privacy and rights.
Learning aim B: Investigate barriers to communication in health and social care 1B.3 Outline the barriers to communication in health and social care . 2B.P3 Describe the barriers to commumicatio in health and social care and their effects on service users. ●Physical Barriers-These are objects tht prevent an individual form getting where they must go e.g. a wheelchair user is unable to enter a building because the doorway is too narrow or there are streps so they can’t get to the entrance . ●Psychological Barriers -This barriers affects the way an individual thinks about a service e.g. it may be they have a fear of the dentist .
Anna Vital (2013) explains that throughout the average person’s life, they will encounter and interact with 80,000 people. Whether these interactions be face to face and having a conversation, through written words in a text message or email, or simply smiling or nodding at somebody having a bad day. In these interactions, there is communication in all three mediums. Our spoken words, written statements, and gestures or body languages can reveal somebody’s personality and traits. In nursing, it is essential to be able to communicate vocally, written, and without even saying anything to the other.
Introduction Communication is a very powerful thing and it is so powerful that humans and animals can interact with each other and communication is inevitable and it is either verbal or non-verbal and it can be effective or ineffective and it important that communication is effective or else you as an individual will not be able to build relationships and maintain them for a long time. The essay will talk about my strengths and limitations in a dyadic conversation between my friend and me. I will be focussing on myself in the conversation. The essay will also cover the communication concepts and basics. Strength (Effective Communication) There are two types of ways to communicate, effectively and ineffectively, the type of communication that will be discussed in the paragraph is effective communication.
[2] Communication in the workplace involves interpersonal communication between colleagues, manager and subordinate. Bad communication is often the root cause of many problems. Most conflict in organizations are the result of misunderstood communication. Effective communication plays a major role in dealing with employer employee relation. When you become an effective communicator, you can resolve conflict and communication gaps among coworkers and employees for example, conflicts arise when the employer and management discussed little with the staff, preferring to make decisions themselves without approaching employees and later give instructions, employees might feel frustrated for not being part of decision making, thus resulting in poor performance.
I believe that good communication will be as a business professional to play a key role in your success. no matter how grand or technology, you are in other areas. Communication skills also give us in the job market is an important competitive advantage. communication skills can help companies in many ways: building important community market more closely; dialogue, influence ideas and trends; increase productivity and shorter solve the problem within the time; to achieve better financial results and higher returns to investors; early warning of potential problems; make better decisions; creates attractive promotional information; and increase employee engagement. To make your communication efforts as effective as possible, to focus on their actual, real, simple, clear, convincing.
• Make key points clear: itâ€TMs important that you make the areas of what you are saying to a person very clear and make sure that they understand what you have said to them because understanding is the key aim of communications. If you want to know whether the person you are communicating with has understood what you have said to them you can ask them to repeat or ask them questions. • Be considerate to others: when communicating with people it is important to be considerate especially children and understand that not everyone is having a good day every day, as they might be having issues outside school or issues that they donâ€TMt want to talk about. Sometimes people are sad or angry and are not in the mood to talk to you so itâ€TMs
Good communication skills go beyond conversations, but employees must know how to communicate well in written reports and emails. Understanding the benefits of effective communication helps companies place a focus on developing a workforce that is able to communicate within the firm and with customers, vendors and international business partners. Effective communication in the workplace helps employees and managers form highly efficient teams. Employees are able to trust each other and management. Effective communication reduces unnecessary competition within departments and helps employees work together harmoniously.
Professor April 2015 Effective communication at work is essential to everyone in a company. This could make the task easier and finish their goals in the company. If there is an effective communication, it is easier among the employees and staff, among the bosses and other departments, to accomplish their task and be united if they have an effective communication. Communication makes the delegated tasks easier in accordance with the needed requirements of the bosses in a company. Employees would be more motivated with their job if they feel that each of the employees cooperates with each other.