A Reflection on my Development of Non-verbal Communication and Empathy In this annotated bibliography, I summarized and critiqued three peer-reviewed articles. I also reflected on how these articles changed my view on how foundational registered nursing skills, such as non-verbal communication and empathy, develop. Chan, Z. Y. (2013). A qualitative study on non-verbal sensitivity in nursing students. Journal of Clinical Nursing, 22, 1941-1950. doi:10.1111/j.1365-2702.2012.04324.x The author found that non-verbal skills, such as appropriate touch, facial expression, body positioning, and voice, improved patient outcomes (Chan, 2013). Chan (2013) used a qualitative research design with 16 nursing students from Hong Kong to determine how the …show more content…
As I acquire knowledge, skills, and competence, I will become more confident in my role as a registered nurse. The results of this study also made me aware that nursing education may not facilitate my empathy development. To maintain an empathetic, confident attitude in the face of adversity, I must continue to engage with my community, practice nursing skills, connect with empathetic mentors, and lead a balanced lifestyle by eating and sleeping well. I will also strive to finish my readings and assignments a few days before they are due to reduce academic stress. I must continuously remind myself why I am pursuing a career in registered nursing: to promote health and to change people’s lives in Canada and around the …show more content…
It is interesting that Ward et al. (2011) identified empathetic attitudes as protective factors against stress and emotional burnout. Knowing this, I will not mentally remove myself from the suffering of others. I will continue to develop my altruistic outlook to promote healthy outcomes for my patients. I have participated in some empathy development strategies, such as developing interpersonal and interviewing skills and learning from empathetic role models. After reading this article, I am more aware that I must foster positive peer relationships and receive supervision and feedback from mentors. I must also take time between each patient interaction to reorient my attitudes and to remind myself that every patient requires empathy and
Nurses and physicians need to express themselves in a clear and precise manner, their message should rely on verification and collaborative problem solving. They need to displaying a calm and supportive demeanor under stress, maintenance of mutual respect, and authentic understanding of the unique role (Robinson, Gorman, Slimmer, Yudkowsky, 2010). Not everyone was born being able to express themselves in such a manner, therefore providing the necessary education and skills will help both nurses and physicians gain the confidence and competence they need to work
Pivotal moments of empathy could be pin pointed in relation to the therapeutic process of moving forward. G. Evaluative research on treatment outcomes: not available for this source. H. Issues of
Leslie Jamison wrote a book called “The Empathy Exams”. She begins the book with her own personal experience as a medical actor who got paid for acting out symptoms for medical students to diagnose. In this book, the author mainly puts her focus on compulsory questions about how people can understand each other and can relate to one another. These questions include; How should we understand each other? How can we relate to someone’s pain even when the pain can be assumed and acted out? Throughout this book, Leslie Jamison is trying to identify how empathy can show, connect, or bring people closer to one another.
Enhancement of interpersonal relations through the use of this theory can enhance a person’s quality of life and Peplau also hoped that through this work, nurses would change how they interacted with their patients (Forchuk, 1993). Today I’m going to utilize Peplau’s theory to be the vehicle for delivering the nursing care to the patient under my care. Peplau believed that if nurses pay attention to what they feel during a relationship with a patient, they can gain invaluable observations of feelings a patient is experiencing, even those the patient has not yet recognized or spoken about (Austin & Boyd,
Because altruism is a learned value, the more experiences that one gains further instills the core value within the individual. Throughout my final semester of undergraduate studies, I was granted the opportunity to work closely with a rehabilitation staff complete with two physical therapists, an occupational therapist, a physical therapy assistant and an athletic trainer. The greatest part of the experience was the interaction with patients, this opportunity was highly effective in providing a real professional experience in patient care. This observation experience allowed me to gain a greater understanding of altruism and a realization of just how rewarding this profession
Empathy Definitions of empathy are not always consistent across studies and disciplines. As a result of this variance, conceptualizations and measurement techniques for empathy vary, so much so that it difficult to reach a significant conclusion about how researchers define and measure empathy (Pedersen, 2009; Preston & de Waal, 2002). Literature indicates that empathy can be identified within two different components (1) affective sharing or emotional empathy (Batson, 1991) and (2) perspective taking or cognitive empathy (Hoffman, 2000). Walter (2012), states that affective empathy requires an awareness of others and often occurs on an unconscious level. This type of empathy can be referred to as a mirroring response.
Digby (2016) states that empathy is an essential quality for nurses in order to effectively care for a patient with dementia. Perhaps in this scenario I lacked the empathy to care for this patient properly? I was trying to re-orientate Margaret and reassure her that she was in the best place for receiving the help that she needed. This however did not go as smoothly as I had hoped
However, the question of whether or not empathy equates to better patient health remains. Proving that empathy does directly impact health, La Monica, Wolf, Madea, and Oberst, (1987) found that significantly reduced anxiety, depression, and hostility were observed in patients being cared for by nurses exhibiting high levels of empathy. Moreover, in a study overviewing the effectiveness of empathy on patient compliance and satisfaction, affective empathy resulting in a physician-patient partnership, was found to be the greatest factor in increasing compliance and satisfaction (Kim, Kaplowitz, & Johnston, 2004). Additionally, Bourgault et al. (2015) found that in nurses, higher levels of empathy was associated with greater psychological well-being, proving that empathy does not only benefit the patient, but the practitioner as well.
I also learned that it’s okay to get involved emotionally with the patient as we become family sometimes. We as the nurse should strive to make an impact in our patient’s lives as well as their family members. Majority of the time we are caring for and see the patient at their most vulnerable time. You may not always feel like you’re making a huge impact in a patient’s life but sometimes the smallest things make the biggest
The doctor-patient relationship is very important. Therefore, having empathy for the patient helps contribute to a positive relationship with the patient, installing trust between both parties. Another
Therapists are advised to show warmth, empathy, and genuineness. As with any other social relationship, the therapeutic relationship has limits
Introduction: As a first year student I have very specific goals in mind that I hope to achieve through my work in college. My main hopes for the future are that I pass all of my exams in the coming years, graduate and receive my honours degree in general nursing, become a registered nurse and finally get a job as a nurse. Throughout this essay, I have detailed my strengths and the opportunities that will help me finalise these goals along with my weaknesses and the threats that will hinder my progress. Strengths:
Before a person becomes a health provider they had to go through certain training and practices to reach their job position. The best way to include empathy is to remember that at some point in time we were patients; put ourselves in patients shoes. We have all experienced similar experiences, and everyone goes through problems no matter how big or small the issues are. I believe that it is time that healthcare professionals teach their students and remind them how effective empathy can be; not only for the patients but everyone who is part of the healthcare system. Reinforcing empathy to our daily healthcare practices will most definitely make a difference to many lives, including
Critically Evaluate the Role of Non-Verbal Communication to Interpersonal Interaction DT303 Essentials of Communication Amy McKiernan C14713861 Principals of Nonverbal Communication Wood, J. (2011) highlights nonverbal communication is all forms of communication besides using any words themselves. It can vary from the way we interact with people to our own unique personal image (dress code, our economic class etc.), our communication patterns or how the environment surrounding us affects us (heating, lighting). Similar to and Different from Verbal Communication Verbal Communication and Nonverbal Communication both have their similarities and differences.
Nonverbal communication is used to express and communicate thoughts, feelings and emotions, to establish and maintain relationships and to influence others. It conveys messages that spoken words alone most often do not. In medical practice, it is very imperative in initiating and sustaining the healthcare professional (HCP) - client relationship and has the capacity to affect the clients adherence to treatment. Healthcare professional’s nonverbal behavior influences the clients nonverbal behavior. Researchers say that patients tend to mirror affiliative behaviors in the physician (e.g. gazing, facing orientation) and that interactional synchrony between the patient and physician with regard to non verbal behavior is associated with more interactional