This essay is an analysis of corporate social responsibility of Starbucks Coffee company. Starbucks company, which operates retail shops to offer coffee and cups, was founded in 1971 in Seattle, United States. Nowadays, Corporate Social responsibility (CSR) can increase sales volume and brand awareness and image to lead companies to succeed in business. Therefore, CSR is important for many organizations and public. Starbucks has success to operate in CSR. There are various factors to affect the company succeeds of Starbucks in CSR. First of all, A company need development of a good brand image and responsibility into society. Company builds conscience of brand image is the most important in business. Starbucks is demand to provide high-quality …show more content…
Including farmer loans and forest conservation programs. When customers buy coffee, farmers can have a better future and more stable climate for the planet, and it helps create a long-term supply of the high-quality beans. Since, Starbuck paid a premium price to purchase farmers coffee beans, it is ensured fair transaction and safeguard farmer benefit. Regarding the principles for ethical sourcing, Conservation International has formulated a buying guidelines to address the issues. Called Coffee and Farmer Equity (C.A.F.E.) Practices, it helps farmers grow coffee bean better for people and the planet. Also, Starbucks aim their coffee certified or verified by an independent third party from 100%. Moreover, Starbucks is a fair trade to farmers and maintain high-quality coffee. It is development society and environment responsibility (Coffee Sourcing). Furthermore, in Starbucks website, we can find out many Corporate Social Responsibility annual reports. They are actively involved activities likes social and environmental. For example, for each year, they are encouraging Starbucks employees and customers to contribute more than one million hours of community services. The Starbucks Community Service Program including improving hiking trails, conducting park clean-ups in conjunction and mentoring students at an after-school program with local non-profit organizations. (Starbucks …show more content…
They are focused on their suppliers such as coffee beans farmers and customers. Starbucks through the fair transition to keeping coffee beans market position and provide high-quality coffee as well as a comfortable place to customers enjoy Starbucks’ coffee and food. Also, Starbucks has involved a lot of community activities, so they are created a long-term relationship with the community. Moreover, Starbucks also focus on environment development. Such as cycling activities and water Conservation. It shows Starbucks are responsibility company and ethics operation with CSR in
Tim Hortons has a lot of social initiatives that they run in society. Their social initiatives include, camps for children, recycling programs and sports programs. Social responsibility is defined as, “The obligation of an organization's management towards the welfare and interests of the society in which it operates.” (Social Responsibility, n.d.). This means that the organization intends to contribute to society, including the environment in a positive manner.
The Starbucks “Race Together” campaign has caused quite a kerfuffle. It was initially an effort to catalyze national dialogue about race in response to the killings of Michael Brown and Eric Garner, two unarmed black men, and subsequent civil unrest. This was done by writing “Race Together” on a cup which would encourage the customer and Barista to talk about the topic over the creation of the coffee, ultimately giving the impression that Starbucks cares and wants to promote the idea that everybody is racially equal. Despite the absolutely brilliant idea of a majorly white corporation, the campaign ended up in a downward spiraling rocket that concluded in more of a failure than the Challenger. Every time the company tried to set off and explore
Introduction Starbucks has shown an exemplary understanding of conflict management. Through the analysis of two recent scandals, the coffee giant clearly understands the relationship between conflict and performance as well as the different approaches to managing conflict. Annotated Bibliography for Article One Citation.
Creating a strong business and building a better world are not conflicting goals they are both essential ingredients for long-term success - Bill Ford. In recent years, customers and employees have demanded corporate social responsibility (CSR) ethics, inclusion and diversity, reflecting that businesses should do more than meet the basic requirements for ethical corporate activities. Modern businesses are increasingly employing these concepts to encourage change for good and make a significant contribution to the world as they begin to acknowledge their environmental and social impact.
Modern day businesses have to be socially responsible; actions are taken to satisfy customers who might have a cause that they care deeply. Social responsibility occurs when a person or a company acts in an ethical and sensitive way towards important social issues of the day such as economic, environmental, and cultural concerns. Many businesses have a section of their website or business literature dedicated to social responsibility. Companies proudly detail the steps they are taking to address concerns that people have with the environment and economic issues. Having companies act in a socially responsible way is necessary because their actions have a tremendous positive impact on society.
This paper therefore seeks to establish what these factors are and how they impact on an organization’s, in this case, Toyo Tyre Malaysia Sdn Bhd, implementation of CSR. It contributes knowledge to the field of CSR. TTM staff will be able to understand the factors that influence the institution’s corporate social responsibility and thus put measures to strengthen its CSR policies and
Today, the majority of large companies issue a corporate social responsibility report while ten years ago very few did. Also, more than 8,000 businesses around the world have signed the UN Global Compact pledging to show good global citizenship in the areas of human rights, labour standards and environmental protection. One such example of a company is Walmart. Traditionally, they were not a very socially responsible company. They paid their employees poor wages and had a very high employee turnover rate even though their owners are listed as some of the wealthiest people in America.
Political • Growing demand and supply shortage has increased world coffee prices. • Favorable advantage to accessing raw material through supplier relationships. • Fair-trade practices include its Coffee and Farmers Equity (C.A.F.E.) program among other fair trade policies and agreements. • Starbucks adheres to local, national and international government laws and policies and tightly control labour practices, avoiding scrutiny and negative imagery from being a large corporation. Economic • High industry sensitivity to the macroeconomic factors affecting disposable income, a main industry driver.
On the contrary, the practice of CSR is an important consideration for long-term investment as it can help generate more profit in the future. In this report, Nestlé would be one of the good examples to illustrate those concepts. Nestlé is one of the world’s largest food and beverage companies. The company believes that by creating value for the shareholder and the public, it will have long-term sustainability.
Finally, Starbucks successfully employed the “expansive external relationships” (CanÌas, Sondak 2014). One of the main ways Starbucks embraces diverse relationships is by working with underserved coffee farmers. Starbucks ensures all the farmers they work with are working in healthy conditions and are paid a fair wage. They have helped to improve the lives of thousands of farmers. Besides this, Starbucks supports several communities/organizations such as the LGBTQ
As we know, philanthropic model consists of economic view of CSR plus option for a particular business to contribute to social needs as a matter of philanthropy, but not as a matter of duty or social responsibility. [Hartman, L., MacDonald, C. DesJardins, J. (2014) Business Ethics, Chapter 5, p. 222] Moreover, philanthropic CSR suggests that businesses contribute to society in the hopes that this will have beneficial reputational pay-offs. In other words, consumers prefer to buy products of brands that associated with a worthwhile cause when price and quality are the same. [Cone Communications, 2011 Cone/Echo Global CR Opportunity Study (Boston, MA: Cone), www.coneinc.com/globalCRstudy] Of course, there are also cases where a business might contribute to a social cause or event without seeking any reputational benefit. However, I strongly believe that it does not relate to "Walmart" because they are seeking to obtain any social and economic benefits.
In order to formulate an effective ad, the target audience must always be defined and understood. Starbucks Coffee’s target audience is families with young children. There are several factors involved in determining the target audience, and that is demographic, geographic, psychographic, and consumer insights. Firstly, there are several demographic variables that are taken into account.
The first one is the coffee, as the company strives to get the best quality coffee to provide the best experience for their customers and deliver their value proposition. Indeed, to assure this high-quality Starbuck controls as much of the supply chain as possible. The company implemented a strategy that insures the same process in each of its facilities. They have a strict supplier policy and very few facilities to roast the coffee beans to be able to supervise the whole process and make sure that each bean and packaging is done the same way. This reinforces the intent on competitiveness as they have a control over their supply chain and create value throughout every step of the process.
Ethical issue in Starbucks Starbucks, an American coffeehouse chain based in Seattle, Washington, is the world largest coffee retailer chain in the world having more than 21,000 stores in 65 countries (Starbucks website, n.d.). In United States, Starbucks owned 12,973 stores (Starbucks Company Statistics, 2014), which is more than 73% of the market shares of the United States coffeehouse industry. Hence, Starbucks possesses monopoly power in the specialty coffee market. Enjoying monopoly position, Starbucks plan to completely dominate the market by eliminating competition. Starbucks engages in a range of anti-competitive activities.
If a company undertakes CSR then it helps to build a positive image in the market and it ultimately leads in benefits earned by the company. CSR activities not only help the companies to grow, but also due to social welfare the most disadvantaged group of a society gets a fair share in the world