Unit 222 Health And Social Care Level 3
Describe the communication requirements of different audiences
Knowing your audience helps you to choose which form of communication to use, for example, if I was speaking to a child I would speak calmly with a slightly high pitched voice as its more soothing towards the child, where as if I was talking to a teacher I would speak in my normal tone, depending on my relationship with the teacher, where as if I was talking to someone very important I would speak in a polite, professional manner.
Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs. If you are trying to pass on information to someone outside of your department, it would be impractical to use technical jargon that they would not normally come across or use. When speaking to a customer who is upset or angry, you should remain calm and ensure that the instructions you give them are completely understood in order to avoid further confusion. If you started talking to an upset customer in a complex manner, and they didn't understand, then they would probably get even more upset and angry. So it’s important that you always adapt your communication when speaking to different types of people. When knowing your audience it eliminates your options.
Unit 222
(1.3)
Explain the importance of using correct:
a.
…show more content…
Another example of appropriate body language would be sitting up straight when being spoken to by customers and making sure the right hand gestures are used when giving advice or explaining things to customers. It is also important to use the right tone of voice when speaking to others, a polite and calm voice is always best when dealing with important people in which you need to make a good impression
Unit 5 Health And Social Care Level 3
104 Words | 1 PagesIn care settings the currently legislations, guidelines policies and protocols relevant to the administration of medication would be: - The misuse of drugs act 1971 - The Medicines Act 1968 - Care Standards Act 2000 - The Health and Social Care Act 2001 The Control of Substances Hazardous to Health Regulations 1999 - The RPS Handling Medicines in Social Care Guidelines The recording, storage, administration and disposal of medication must be adhered by employees in accordance with the current policies and procedures. The policies are in place to protect everyone - training must be undertaken or up-to-date before support workers can administrate any medication.
Health And Social Care Level 3 Unit 2 P1
87 Words | 1 PagesMFD is sponsoring Marc in a FF.1 Course, he will need the occasional use of a pack and spare bottles. He will call ahead and we will leave a note in the book for the Duty Officer on anticipated days. He will pick and return the items on the same day and he has the code to the back door. Marc will leave the bottles and pack by the Office when he is finished to be returned to service. Any questions or problems, please let me know.
Btec Health And Social Care Level 3 Unit 10 M1
538 Words | 3 PagesM1, Introduction There is always a question which can’t be answered by scientist all of which relate to the perceptions of science as there is difference in how science is currently addressed. Also, people have different believes, opinions and interpretation of science in general. Questions science is currently addressing- cure for cancer?
What Would Be The Hidden Costs To Anyone With Health Insurance Prior To ACA?
155 Words | 1 PagesWhat would happen to your thoughts and system responses if the narrative changed when discussing costs and savings? For example, what is the savings metric given the hidden costs to anyone with health insurance prior to ACA? Anyone using their insurance or visiting a hospital, given hospital pass through costs due to their need to treat uninsured people, especially uninsured who waited too long to get treatment because they could not pay? What is the potential monetary savings metric given a shift to either a public or private single payer system? Why are we paying for multiple administrative structures when a single system would potentially be less expensive and more efficient?
Health And Social Care Level 3 Unit 9 Q1
600 Words | 3 PagesDuring Q1-Q2 2015, I have achieve 5 out of 6 KPI target. The numbers provided below are average KPI from January to June 2015. Quantity of achievements: • Percentage of invoice posted against PO is 90.45%, which the target is 81%. Posting against PO can be maintained by not forgetting to deduct WHT and recording the correct amount of VAT.
Health And Social Care Level 3 Unit 2 P3
2610 Words | 11 PagesUNIT 2: EQUALITY, DIVERSITY AND RIGHTS JADA COOPER 20140170 P4: This task will explain 2 different national initiatives, stating when they were set up, the purpose and also how they promote anti-discriminatory practises. It will also talk about Charters and their importance, whilst discussing 2 of the codes of practices’. Care Standards Act 2000 The Care Standards was established in 2000, its’ aim is to ensure that the standards of care within all institutions were not inadequate as the rules and regulations have to be adhered to. The care standards act try’s to make sure that all institutions are equipped and well facilitated to meet the needs of those within the provision.
Level 5 Health And Social Care Level 3 Unit 1 M1
74 Words | 1 PagesDepression is a mood disorder, which affects one in 10 of us and varies from person to person. Studies have shown that about 4% of children aged five to 16 in the UK are anxious or depressed. Since depression is so common we have decided to create an app which is dedicated to helping those in need. Below is a list of requirements which is needed in order for us to implement the
Unit 7 P7 Health And Social Care
1694 Words | 7 Pages7 / D.P7: Explain how different procedures maintain health and safety in a selected health or social care setting Maintaining health and safety in health and social care is extremely important to ensure the health, safety and wellbeing of all their service users as well as other individuals service providers may come in contact with in the setting. There are several procedures that help to maintain this health and safety however they can all vary between settings for example, health and safety procedures will be slightly different and more focused on certain areas in hospitals and especially in paediatric ward compared to in drop-in centres where the needs and risk to service users are slightly different. Some of the procedures used in health and social care to maintain health and safety include; infection control and prevention, safe moving and handling of equipment and individuals, food preparation and storage, storage and administration of medication and storage and disposal of hazardous substances.
Nvq Level 2 Health And Social Care Questions And Answers
65 Words | 1 Pages1. To make sure the care and treatment can continue to be given safely no matter which staff are on duty, 24 hours a day, seven days a week 2. To record the care that has been given to the patient/client 3. To make sure there is an accurate record to be used as ‘evidence’ when there is a complaint from a patient/client about the
Self Evaluation Speech
723 Words | 3 PagesOther body language that I used during my speech was to have a “confused” facial expression a few times throughout the speech. My articulation during my speech was not perfect. There were some mumble words that I, myself, couldn’t understand clearly, and I do not know if my classmates understood them. When I realized that I mumbled too much, I slowed down my speech. My strength in giving my speech was that I changed my voice depending on what I wanted the audience to understand completely and what I wanted them to get out of my speech.
Unit 5 Health And Social Care Unit 8 D1
113 Words | 1 PagesIn your grievance filed at Central Unit, you claim Trinity is not complying with the requirements of its contract regarding the preparation diet meals. Your resolution is to cancel the contract and dismiss the staff. Your grievance appeal has been reviewed at Central Office and the Deputy Warden 's response is affirmed. The Central Unit Administration has investigated your claims and determined that Trinity is in full compliance with its contractual obligations. You have provided no supporting evidence to substantiate your claim.
Complete Idiot's Guide To Reading Body Language
232 Words | 1 PagesMany resources are at your fingertips Several books and websites offer insights on how body language portrays your state of mind, your inherent behaviour and if the job you are looking for is really right for you. Books The Complete Idiot’s Guide to Reading Body - Susan Constantine, MPsy - For the past decade, the author has been a go-to source for media outlets analyzing the body language of public figures.
Group Communication Analysis
274 Words | 2 PagesThere are a variety of different group communication components which I could work on in order to better communication with my colleagues. One of the main things which I plan to work on in regard to my group communication is my use of technical jargon. My use of jargon sometimes inhibits my ability to effectively communicate with less experienced members of the group and often leads to a number of misunderstandings with these crew members. I will work to both reduce my use of technical jargon when communicating with these crew members and try to explain these terms to new employees when we are not in a high stress and high risk environment. I will also work to remind new employees and firefighters to ask when they are unsure of the meaning
How Leaders Influence Followers Through The Use Of Nonverbal Communication
506 Words | 3 PagesTo some followers, a leader can either be accepted or rejected solely based on your nonverbal communication. Understanding the importance of nonverbal communication is vital to establish a good rapport with your followers. Of all the nonverbal communication, the most important are the hand gestures a leader uses. Hand gestures range from a handshake the placement of the hands or even the way you can talk with your hands. Also, the range of hand gestures you can have is three hand gestures positive hand gestures, defensive hand gestures, and no hand gestures (Tally & Temple, 2015).
Essay On Communication Skills
1136 Words | 5 PagesIntroduction: The process of communicating successfully with our family, friends, co-workers, business associates and people is one of the most critical skills. Communication is such a key part of life that I often tell to a person that “Its no use of someone if he/she really don’t know by associates people in their work place or area of field”. Communication makes us to be known of others, good or bad that depends on usability of a person communication. And, it is up to each of us to learn to communicate well with those who are important to us.
More about Unit 222 Health And Social Care Level 3
Unit 5 Health And Social Care Level 3
104 Words | 1 PagesHealth And Social Care Level 3 Unit 2 P1
87 Words | 1 PagesBtec Health And Social Care Level 3 Unit 10 M1
538 Words | 3 PagesWhat Would Be The Hidden Costs To Anyone With Health Insurance Prior To ACA?
155 Words | 1 PagesHealth And Social Care Level 3 Unit 9 Q1
600 Words | 3 PagesHealth And Social Care Level 3 Unit 2 P3
2610 Words | 11 PagesLevel 5 Health And Social Care Level 3 Unit 1 M1
74 Words | 1 PagesUnit 7 P7 Health And Social Care
1694 Words | 7 PagesNvq Level 2 Health And Social Care Questions And Answers
65 Words | 1 PagesSelf Evaluation Speech
723 Words | 3 PagesUnit 5 Health And Social Care Unit 8 D1
113 Words | 1 PagesComplete Idiot's Guide To Reading Body Language
232 Words | 1 PagesGroup Communication Analysis
274 Words | 2 PagesHow Leaders Influence Followers Through The Use Of Nonverbal Communication
506 Words | 3 PagesEssay On Communication Skills
1136 Words | 5 Pages